What clients say

See what our clients are saying…

Through our network of more than 80 branches across the UK, we pride ourselves on the highly personal service we offer to the communities in which we’re based.

Our presence within local communities is part of what makes us who we are, enabling us to better understand and serve our clients and to manage insurance risk more intelligently.

We build relationships with our clients and we’re on hand to help at every stage – from advising them on the best policy for their needs to handling claims on their behalf, should the worst happen. This highly personal service is the foundation on which we’ve built our success.

But don’t just take our word for it! Our clients rate us highly, giving us an average satisfaction score of 4.73 out of 5 (based on over 4,000 reviews). Our employees play a vital part in maintaining this high score.

Mrs Phillips

Ryan had patience and explained it all to me as this was the first time I had taken Horsebox insurance. Made me feel comfortable.

Mrs Fletcher

...courteous service staff are always helpful.

Ms Hesson

They are a very helpful, infomative team and always with a welcoming phone message and greeting when you call. They go the extra mile to get you a good deal and not necessarily the cheapest prices for the policy they know will be more beneficial for their clients needs.

Mr Ratcliffe

I have a modified vehicle and struggle to find insurance that covers the modifications, Henry at the Thatcham office was fantastic not only did he understand the modifications but he came back with a quote that gave me great cover at a competitive price.

Mrs Reynolds

Jonathan at your St Albans office was brilliant. Always extremely helpful and did exactly what he said he would do and when he said he would do it !!

Mr Riley

Very friendly, helpful staff they explained the policies fully, rang me back when they said they would. Nothing was too much trouble. I have recommended them to family and friends.

See our vacancies section for a full list of our latest roles.