Kelly Jackson, Claims Manager

I started out at A-Plan in April 2011 as a claims advisor within a small team of 4, including myself. At this time I had very little knowledge of accident, home and commercial claims. I was buddied up with an experienced claims advisor to show me the ropes. Moving forwards,…

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Top 10 interview tips for success

Make sure you leave enough time to get to your interview. Aim to arrive at least 10 minutes early to allow for any delays and to allow time to find parking. It is a good idea to check with the company if you can park on site and ask them…

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The importance of good listening skills at A-Plan

Listening is one of the most important skills you can learn in life and in business. As the old adage goes “You were born with two ears and one mouth” for a reason. The art of listening is also an essential skill when making a sale. Yet, being a good…

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